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Job in Frankfurt, Germany🇩🇪 Data Technician Rate: 40 000 EUR + Bonus, Benefits

Data Centre Technician – Frankfurt, Germany

Frankfurt, Germany – Up to Euros 40k + Bonus, Benefits


Applicants must be eligible to work in the specified location

Data Centre Technician – Frankfurt, Germany

The role of Data Centre Technician is to provide assistance to the Data Centre Manager, in building and maintaining infrastructure to support our customers. They will be responsible for the resolution of hardware issues, deployment of new systems, reinstallation of systems as needed, as well as ad-hoc support requests, including liaising with co-location customers. In addition to the above they will be responsible for helping the Inventory Controller manage stock within the Data Centre, including but not limited to, fault reporting, logging RMA cases with suppliers and general housekeeping.

Key Responsibilities:

As a Data Centre Technician key responsibilities include:

Install and maintain Servers as our customers grow;
Respond, action and resolve requests/faults logged both internally and externally;
Racking of Switches, Routers and network hardware;
Troubleshooting hardware;
Carrying out scheduled and impromptu remote hands requests;
Active monitoring of all Servers;
Data Centre reporting (power, fault lights, etc.);
Work with the Deployment Team in configuring customer solutions;
Work with the Engineering Team in testing new Operating Systems and hardware;
General housekeeping to maintain a clean and tidy environment;
Escalation of faults and issues to various internal teams, dependent on the type of fault/issue;
Work closely with 3rd party service providers;
Travel between various Data Centres, both nationally and internationally (as and when required);
Be a point of contact for customers and assist with escorting and resolving issues related to their co-location environment;
Maintaining and contributing to the security of information held by NTTE systems, process controls, customer information held or accessed in course of performing the role.

Experience, Skills and Qualifications:


Ability to work both independently with little supervision as well as in a team environment;
Experience in troubleshooting and installing operating systems, networking and software;
A general understanding of networking;
Working in an customer focused environment;
Familiarity with all computer systems;
Excellent technical skills;
Ability to learn quickly and address issues as they arise;
Working in line with Best Practice in complex environments and within tight time constraints
Management of effective and timely problem resolution;

Excellent written and verbal communication skills in both German and English;

Initial understanding of customers systems and response times based upon information held for each customer;
Ability to adapt and influence in a rapidly changing environment;
Ability to develop and build relationships.

Educated to degree level or equivalent (preferably in an IT or related subject) or relevant work experience;
Appropriate soft skills training preferred.

Special Requirements:
Must have a driver’s licenses and dependable transportation
Must live less than 60 minutes away from data centre
High level of English is a must

Frankfurt, Germany
By the end of July
Up to Euros 40k + Bonus, Benefits
NTT Europe
Alex Dean 
11/05/2018 11:31:17