Oracle Technical Support Consultant.
Looking for an Oracle Technical Support Consultant to join a project in Shanghai full time, good rates available and long term prospects.
Candidate MUST be able to speak both Chinese & English.
To provide technical support (Level 2) on my clients ERP systems, such as Merchandising management, Logistics management, Order Processing systems to global users
To monitor and analyze the issues reported from users, analyze root cause and provide solution.
To perform trouble-shooting on system problems and provide proactive monitoring
To change or enhance the software according to the technical designs
To execute management reporting tools and offer solutions like data correction scripts or workarounds
To receive call from operation teams or technical helpdesk and take action to provide support service
To prepare functional specifications or technical documentations for internal or external needs
To work closely with other team members in Europe and Asia to track issues and share knowledge
Work in Agile methodology, deep in each Vertical to expand skills and knowledge on DEV, OP, QA etc
Bachelor degree holder in Computer Science, Information Systems, or other IT related major
At least 1 year working experience IT related
Knowledge in Oracle PL/SQL & SQL is a must
Oracle Developer Suite (Forms & Reports) to a basic – intermediate level
Good analytical and problem solving skills
Good command of spoken and written English
Good communication and interpersonal skills
Willing to learn, rich in exploring spirit, detail-minded and possess team player attitude
Working experience in retail industries or software company is preferred
Please get in touch ASAP for interviews!